88ee Privacy Policy

1. Who We Are

88ee operates an online gaming and sports betting platform accessible at https://88ee.bio. In this Privacy Policy, "88ee", "we", "us", and "our" refer to the operator of the 88ee platform. "You" and "your" refer to any individual who accesses, registers with, or otherwise uses the 88ee platform, including players based in Pakistan and other jurisdictions where access to the platform is not prohibited by law.

88ee acts as the data controller in respect of personal data collected directly from you through account registration, gameplay, financial transactions, and platform interactions.

2. Personal Data We Collect

88ee collects personal data from you in the following circumstances and categories:

Registration Data: When you create an 88ee account, we collect your full legal name, date of birth, email address, Pakistani mobile phone number, username, and password (stored in hashed, non-recoverable form).

Identity Verification (KYC) Data: As part of our know-your-customer process, we collect copies of identity documents — primarily the Pakistan National Identity Card (CNIC) — and may collect additional supporting documentation such as proof of address. This data is collected before any withdrawal request is processed and is retained as required under our anti-money laundering obligations.

Financial Data: We record transaction details including deposit amounts, withdrawal requests, payment method identifiers (e.g., the last four digits of an account number, JazzCash or Easypaisa account references), transaction timestamps, and PKR amounts. We do not store full card numbers or complete bank account credentials on our servers.

Gameplay Data: We record all bets placed, games played, wagering activity, session duration, and account balance history. This data is necessary for operational, dispute resolution, and responsible gaming monitoring purposes.

Technical Data: We automatically collect IP addresses, device type and identifiers, browser type and version, operating system, and general location data (at the country or city level) when you access the 88ee platform. This data is used for fraud prevention, security monitoring, and platform optimisation.

Communications Data: We retain records of any communications you initiate with 88ee support, including live chat transcripts and email correspondence.

3. How We Use Your Personal Data

88ee uses the personal data we collect for the following purposes:

• Account creation and management: To register your 88ee account, authenticate your identity at login, and maintain your player profile.
• Service delivery: To provide sports betting, live casino, slot gaming, jackpot products, and all other features of the 88ee platform to you as a registered player.
• Payment processing: To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods.
• Identity verification and fraud prevention: To verify your age and identity in compliance with our KYC obligations, detect fraudulent activity, prevent unauthorised account access, and protect the integrity of the platform.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling behaviour, enforce deposit limits and self-exclusion requests, and fulfil our duty of care to players.
• Customer support: To respond to your enquiries, complaints, and support requests in a timely and accurate manner.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection regulations.
• Marketing and promotions: To communicate relevant bonus offers and promotional updates to you, where you have not opted out of marketing communications. You may opt out at any time by contacting 88ee support.
• Platform improvement: To analyse aggregate usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the 88ee platform.

4. Legal Basis for Processing

88ee processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the 88ee Terms & Conditions, including account management, gameplay, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, anti-money laundering, and data retention requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, where those interests are not overridden by your rights.
• Consent: Processing for marketing communications and certain cookie-based tracking activities, where your consent has been obtained and may be withdrawn at any time.

5. Data Sharing and Disclosure

88ee does not sell your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:

• Payment processors: Your transaction data is shared with the relevant payment service providers (JazzCash, Easypaisa, banking partners) solely to process your deposit and withdrawal requests.
• Identity verification providers: KYC document data may be processed by third-party identity verification service providers operating under strict confidentiality and data protection obligations.
• Gaming software providers: Game providers may receive limited session and gameplay data necessary for game delivery and technical support. These providers are contractually bound to use data solely for the specified purpose.
• Regulatory and law enforcement authorities: We may be required to disclose personal data to government authorities, regulators, or law enforcement agencies where required by applicable law, court order, or regulatory demand.
• Fraud prevention and security services: Aggregated or pseudonymised data may be shared with industry fraud prevention networks to protect the platform and its players from fraudulent activity.

Any third party with whom we share personal data is required to handle that data in accordance with applicable data protection standards and only for the purposes for which it was shared.

6. Cookies and Tracking Technologies

The 88ee platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, remember your preferences, and analyse aggregate usage patterns. Cookies used by 88ee fall into the following categories:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled without significantly impairing platform functionality.
• Functional cookies: Used to remember your preferences, language settings, and login state between sessions.
• Analytics cookies: Used to collect aggregate, anonymised data about how visitors use the platform. This data is used solely to improve platform performance and user experience.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of the 88ee platform.

7. Data Retention

88ee retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. The following retention principles apply:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, as required under standard anti-money laundering record-keeping obligations.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Gameplay and betting history is retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes.
• Customer support correspondence is retained for two (2) years from the date of last contact.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

8. Your Rights

Subject to applicable law and our legitimate interests (including fraud prevention and legal compliance obligations), you have the following rights in respect of your personal data held by 88ee:

• Right of access: You may request a copy of the personal data 88ee holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data in circumstances where retention is no longer necessary and no overriding legal obligation requires continued retention.
• Right to restrict processing: You may request that we limit the purposes for which we process your data in certain circumstances.
• Right to data portability: You may request a copy of certain personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 88ee support via live chat or email at [email protected]. We will respond to verified requests within 30 days.

9. Data Security

88ee implements technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 88ee platform.
• Hashed storage of passwords — 88ee never stores your password in plaintext form.
• Two-factor authentication available to all account holders as an optional additional security layer.
• Restricted internal access to personal data on a need-to-know basis with access logging.
• Regular security reviews and vulnerability assessments of platform infrastructure.

No data transmission over the internet can be guaranteed as completely secure. While 88ee takes its security obligations seriously, you acknowledge that data transmission is carried out at your own risk. You are responsible for maintaining the confidentiality of your own login credentials.

10. Children's Privacy

The 88ee platform is strictly for individuals aged 18 years and above. 88ee does not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from an individual under 18, we will immediately close the associated account, delete the data, and take appropriate action. If you believe a minor has registered on the 88ee platform, please contact us immediately at [email protected].

11. Third-Party Links

The 88ee platform may contain references to third-party services, software providers, or payment processors. This Privacy Policy applies solely to data collected and processed by 88ee directly. 88ee is not responsible for the privacy practices of any third-party service providers, and we encourage you to review the privacy policies of any third-party services you interact with through the platform.

12. Changes to This Privacy Policy

88ee reserves the right to update this Privacy Policy at any time. Material changes — those that significantly affect how we collect, use, or share your personal data — will be communicated to registered users via email or a prominent notice on the platform at least seven (7) days before taking effect. Your continued use of the 88ee platform following notification of changes constitutes your acceptance of the revised policy. If you do not accept the revised policy, you must cease using the platform and request account closure.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 88ee holds about you, please contact our support team through the following channels:

• Live Chat: Available 24/7 from your 88ee account dashboard
• Email: [email protected]

We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days of receipt.